Our guiding principles

Guiding principles – Cocoon Youth and Family Services

Bei Cocoon – Jugend- und Familienhilfe verstehen wir unsere Arbeit als verlässliche Begleitung von Kindern, Jugendlichen und Familien auf ihrem individuellen Lebensweg. Jeder junge Mensch bringt eigene Erfahrungen, Stärken und Perspektiven mit. Unser Auftrag ist es, diese zu erkennen, zu respektieren und zu fördern.

Wir schaffen sichere und verlässliche Rahmenbedingungen, in denen
Entwicklung möglich wird und Vertrauen wachsen kann.

*SUPPORT * STRUCTURING *
Appreciation

This forms the basis of our actions. We treat children, young people, and their families with respect, openness, and an attitude characterized by recognition and trust. Every person is taken seriously as an individual and accepted regardless of their origin, life situation, or previous experiences.

Ein zentraler Bestandteil unserer Arbeit ist die Partizipation. Kinder und Jugendliche haben ein Recht darauf, gehört zu werden und an Entscheidungen beteiligt zu sein, die ihr Leben betreffen. Deshalb gestalten wir Prozesse transparent und beteiligungsorientiert. Wir ermutigen junge Menschen, ihre Meinung zu äußern, Verantwortung zu übernehmen und ihre Lebenswelt aktiv mitzugestalten.
Im Mittelpunkt steht für uns die Entwicklung der Kinder und Jugendlichen.

Wir möchten sie darin stärken, ihre Fähigkeiten zu entdecken, Selbstvertrauen aufzubauen und eigene Perspektiven für ihre Zukunft zu entwickeln. Dabei sehen wir Entwicklung als individuellen Prozess, der Zeit, Geduld, Beziehung und verlässliche Begleitung braucht.

Our work is characterized by reliability, professional competence and a clear...
Our educational approach is based on a resource-oriented mindset. We strengthen existing skills and support families in finding their own solutions and creating sustainable changes.

As an organization, we see ourselves as a protective and at the same time development-promoting space – a place where children and young people are seen, their voice counts and their future is taken seriously.

"Appreciation creates trust. Participation strengthens self-confidence. Both."
"Enables development."

Guidelines:

Guidelines – Cocoon – Youth and Family Services

Based on our mission statement, the work of Cocoon Youth and Family Services is guided by the following principles:
Guidelines. They give our actions in everyday life a clear direction and form the framework for our
educational and organizational work.

  • Appreciation and respect: We treat children, young people, families, and staff with an appreciative and respectful attitude. Every person is taken seriously in their personality, their experiences, and their life situation.
  • Participation and co-determination: Children and young people have a right to participate. We create structures in which they can express their opinions, help shape decisions, and take on responsibility. Their perspectives are actively incorporated into educational processes.
  • Fostering individual development: Every child develops at their own pace. We support young people in discovering their strengths, building self-confidence, and further developing their abilities. In doing so, we focus on the resources and potential of each individual.
  • Reliable relationships: Stable and trusting relationships form the basis of our educational work. We offer children and young people guidance, security, and reliable support on their journey.
  • Collaboration with families: Families are a central part of the lives of children and young people. We work in partnership with parents and guardians and support them in strengthening their parenting and developmental roles.
  • Protection and responsibility: The protection of children and young people is our highest priority. We act attentively, responsibly, and in their best interests.
  • Expertise and continuous development: Our work is based on professional competence, reflection, and ongoing development. We ensure the quality of our work through exchange, training, and teamwork.
  • Diversity and openness: We understand diversity as a strength. Different life paths, cultural backgrounds and perspectives enrich our work and are treated with respect.
  • Transparency and reliability: We act in a comprehensible, binding and transparent manner – towards children, families, cooperation partners and within our organization.

„In jedem Kind steckt eine Zukunft voller Möglichkeiten – unsere Aufgabe ist es, Raum zu schaffen, damit sie wachsen kann.“

How does the help process work?

Die Unterstützung durch die Jugendhilfe erfolgt
mehreren Schritten.

Initial contact and consultation

The first step is usually a meeting with the youth welfare office. Here, parents, young people, or other caregivers can describe their situation and receive advice.

Together, we will examine what kind of support might be useful.

01

Clarification of support needs

Discussions with the family involve a joint analysis of the following:

  • What challenges exist?

  • which goals should be achieved

  • which support can be helpful

The individual needs of the family are taken into account.

02

Care planning

If support is needed, a Care plan according to §36 SGB VIII created.

This care plan will define:

  • Type of support

  • Goals of the aid

  • Scope of support

  • participating specialists

The support plan is developed jointly with the family.

03

Start of support

Once the aid has been approved, practical support begins through a youth welfare organization.

Depending on the situation, different options can be used, for example:

  • Outpatient child and youth welfare services
  • Social pedagogical family support
  • School support
  • Integration assistance
  • Support for independent living

The support often takes place directly in the everyday lives of the families.

04
FAQ – Frequently Asked Questions about Youth Welfare

Antworten auf häufige Fragen
von Familien und Interessierten

Child and youth welfare services can be an important source of support for many families. At the same time, questions often arise regarding the process, eligibility requirements, or the institutions involved.

Here you will find answers to frequently asked questions about youth services and our programs.

Who can access youth services?

Youth services are aimed at:

  • Children and young people

  • young adults

  • Parents and families

Support can be helpful when families face particular challenges in their daily lives or need additional help.

The first step is usually a conversation with the responsible youth welfare office.

There, the following will be discussed together with the family:

  • which situation exists

  • which support might be helpful

  • what assistance is available

If support is needed, a support plan will be created.

Most youth welfare services are administered through the Youth Welfare Office organized and financed.

Whether costs will be incurred depends on the specific type of assistance and the individual situation. This will be clarified in a discussion with the youth welfare office.

The duration of assistance varies and depends on the individual situation.

As part of the care plan process, the following are regularly reviewed:

  • whether the support is still needed

  • whether the agreed goals were achieved

  • whether adjustments are worthwhile

Depending on the need, different support services can be used, for example:

  • Outpatient child and youth welfare services

  • Social pedagogical family support

  • Educational support

  • School support

  • Integration assistance

  • Assisted living

The type of help that is appropriate will be decided on an individual basis.

Jugendhilfe basiert grundsätzlich auf freiwilliger Zusammenarbeit mit den Familien.

The goal is to develop solutions together and strengthen families.

Our work is based on a trusting and respectful collaboration.

We support families in this:

  • To better understand challenges

  • to develop new perspectives

  • to strengthen own resources

Our goal is to stabilize families in the long term and promote their independence.

You can reach us now immediately by phone or via the form below.

Schedule an appointment, and we will call you back.

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